Traffic controller accreditation scheme
Traffic controllers are accredited under the Traffic Controller Accreditation Scheme authorised by the Department of Transport and Main Roads to control traffic at road worksites and other events where a road closure or part road closure is necessary.
Traffic controller applications can be lodged at a Department of Transport and Main Roads customer service centre. The information on this page is sourced from the Traffic Controller Accreditation Scheme Approved Procedure.
Do all people who control traffic need accreditation?
No. People who do not need to be accredited as traffic controllers include police officers, escort vehicle drivers, Department of Transport and Main Roads school crossing supervisors, State Emergency Service officers and people who direct or divert traffic within a car park.
It is important to recognise that every individual who controls traffic should have appropriate training and wear appropriate safety clothing regardless of whether they are required to be formally accredited or not.
Who provides traffic controller training?
Since 1 July 2010, the approved traffic controller training course is only available through Registered Training Organisations that have approval from the Department of Transport and Main Roads to deliver the course.
It is also a requirement under the Queensland Traffic Management for construction or maintenance work code of practice 2008 for staff engaged in the implementation of traffic management plans to be certified by an approved training provider. Traffic Management Level 2 training Course (30864 Qld — Implement traffic guidance schemes) has been designed to achieve this training requirement.
For a list of the Registered Training Organisations that have approval to deliver these courses, view the Approved Traffic Controller Training Providers list.
For any questions about the courses please contact Technical Training Solutions, Department of Transport and Main Roads phone 07 3066 8672.z
What if I am currently an interstate traffic controller?
You are only authorised to control traffic in Queensland if you are accredited in Queensland. If you are currently an interstate traffic controller, you may be allowed to undertake a shorter training course (rather than the complete training course) prior to lodging your application in Queensland. For more information, you should contact an RTO who offers the approved traffic controller training course.
For a list of the RTO’s that have approval to deliver these courses, view the Approved Traffic Controller Training Providers list.
How long does the accreditation last?
Traffic controller accreditation is issued for three years. Before your accreditation expires, a renewal notice and application form will be posted to you. It is your responsibility to ensure that you maintain current accreditation when performing traffic controller duties, and that you keep your contact details up to date with the Department of Transport and Main Roads.
What happens if I change employers?
There is no requirement under the Traffic Controller Accreditation Scheme for you to undergo further traffic controller training when changing employers. Once you are issued with your accreditation, you may work in the traffic control industry anywhere in Queensland.
However, employers may choose to provide additional traffic controller training and/or workplace induction training to meet specific operational needs and/or workplace, health and safety obligations.
What happens if a traffic controller breaches the approved procedures?
If an accredited traffic controller breaches the approved procedures, then authorised officers (such as Queensland police officers or Transport inspectors) may issue a penalty infringement notice or initiate prosecution action by way of complaint and summons.
The Department of Transport and Main Roads may require that the traffic controller show cause why their accreditation should not be amended, suspended or cancelled.
A Queensland police officer or an authorised workplace health and safety officer employed by the Department of Employment and Industrial Relations may shut down a worksite if it is deemed unsafe or if the actions of a traffic controller cause it to be deemed unsafe.
Read the Traffic Controller Accreditation Scheme Approved Procedure
for more information about enforcement of procedures and disciplinary actions.
What if I change my details or lose my accreditation card?
If your accreditation card is lost, stolen, or damaged, or if any of your details have changed, you may apply to have a replacement card issued.
To apply for a replacement accreditation card, you must:
From December to February, an accredited traffic controller may remove their yellow fluorescent poncho vest as a temporary measure to alleviate heat fatigue if:
- the outside temperature is 38 degrees celsius or above, measured 1 metre above the ground
- all cooling measures, such as under-vest ice packs are in place but are not keeping the traffic controller comfortable, and
- the traffic controller is wearing a long sleeve high visibility cotton shirt that complies to the Manual of Uniform Traffic Control Devices (MUTCD) standards for road workers. The shirt must not be faded.
The traffic controller must resume wearing the fluorescent vest as soon as the temperature drops below 38 degrees.
Read the Traffic controller vest exemption document for more information about vest exemptions during periods of extreme heat.
Feedback about training providers
If you wish to provide feedback about an approved traffic controller training provider, please send your written feedback to:
Technical Training Solutions
Department of Transport and Main Roads
GPO Box 1412
Brisbane Queensland 4001
General traffic controller accreditation scheme enquiries
Transport and Main Roads, phone 13 23 80b
bOperates Monday to Friday 8am-5pm EST (GMT +10) excluding public holidays. Local call charge in Australia. Check with your service provider for call costs. For international callers phone +61 7 3405 0985 this service operates Monday to Friday 8.30am-5.00pm EST (GMT +10) excluding public holidays.
zLocal call — Higher rates may apply outside local area or from mobile phones.